The jobs I take off your hands

The everyday jobs that still need doing.

Admin Support

The everyday admin that keeps a business running, and the first thing to slip when you’re busy.

• Preparing and sending invoices, and following up the overdue ones
• Data entry
• Document preparation: letters, forms, templates and reports
• Keeping records and databases up to date
• General administration, including the miscellaneous jobs that don’t fit anywhere else

Good for: the “I’ll do it on Sunday” jobs that never get done on Sunday.

An extra pair of hands without another person in the office.

Virtual PA

Day-to-day help for the busy owner who’s been their own assistant for far too long.

• Email and inbox support
• Diary and appointment management
• Research: suppliers, options, prices and the facts you need before a decision
• Organising files, documents and to-do lists
• Following up the things that need following up
• Day-to-day remote business assistance

Good for: owners whose inbox has started to make strange noises at night.

Don’t let leads and customers disappear into the abyss.

Customer & Sales Support

Being quick to reply is half the battle in sales. I help you stay responsive even when you’re flat out.

• Customer communication and enquiries
• Following up leads and quotes
• Updating your CRM or customer database
• Sales administration

Good for: businesses losing work simply because nobody had time to reply.

Resurrect the database.

Data & Databases

Spreadsheets and databases quietly run most small businesses, and when they get messy, everything gets harder.

• Building, tidying and maintaining spreadsheets
• Data cleanup: duplicates, gaps and mystery formatting
• Microsoft Access database work
• Keeping your business information accurate and up to date

Good for: the spreadsheet with three versions, and the database everyone is afraid to touch.

For the things your traditional PA probably doesn’t want to touch.

Website & Digital

Small website and online jobs that don’t need a web developer on the clock, but do need someone who knows what they’re doing.

• Website content updates: text, prices, photos and opening hours
• Setting up and fixing website forms
• General digital administration

Need a new website or a bigger build? That’s my web studio, A Little Micro-SaaSy.