Ink & ThornRemote admin & digital support

How it works

Simple, on purpose.

You tell me what needs doing. I say “Yep. Leave that with me.” Here’s the whole process.

  1. Tell me what’s causing you grief

    Send me a message with the job, the pile or the general feeling of dread. Rough is fine. “My invoicing is a mess” is a perfectly good starting point.

  2. We agree on what I can take over, and the cost

    We’ll talk it through and agree exactly what I’ll handle, how you’d like updates, and what it’ll cost. No surprises later.

  3. I handle it remotely

    You give me access to what I need, whether that’s your email, spreadsheets, database or website, and I get on with it. You get updates without having to chase me.

  4. It’s done & dusted

    It’s off your to-do list. If it’s regular work, it just keeps getting done, and you get your evenings back.

Two ways to work together

One ugly job, or the regular stuff.

One-off jobs

A clear start and finish. Clean up the customer spreadsheet, chase a stack of overdue invoices, enter a backlog of data, or update the website.

Get it off my desk

Ongoing support

Regular help with the admin that never stops coming, like invoicing, enquiries, inbox and diary, or database updates, so it stops piling up in the first place.

Sort my admin

Questions people ask

Do I need to be near you?

No. Everything is done remotely, so it doesn’t matter where in New Zealand your business is.

How do you charge?

By the hour: $65 for general admin and Virtual PA work, $75 for data, Excel and Access, and $85 for website and digital support. The minimum charge is 1 hour, then time is billed in 15-minute increments. You can also prepay 2 hours for $130, 5 hours for $310 or 10 hours for $600, and prepaid hours don’t expire. Larger projects are quoted upfront. See pricing.

What will you need from me?

A clear idea of the job, and access to the tools involved, such as your email, accounting or invoicing software, spreadsheets, database or website. I work in the systems you already use.

Is my business information kept private?

Yes. Your information is only used for the work you’ve asked me to do, and it stays between us.

What if my job isn’t on your services list?

Ask anyway. If it’s admin-shaped and I can do it well, I’ll say so. If it isn’t something I do, I’ll tell you straight away.

My admin is truly frightening. Will you judge me?

Not even slightly. I’ve seen worse, and frankly I find it interesting.

Ready when you are.

Tell me what’s causing you grief. That’s step one, and it only takes a couple of minutes.

Banish the backlog Get it off my desk